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Kuala Lumpur, 1st October 2024: Preliminary August 2024 traffic figures released today by the Association of Asia Pacific Airlines (AAPA) revealed robust growth in international air passenger demand, even as traffic volumes approached pre-pandemic levels. On the back of the region’s resilient economic growth, Asia Pacific airlines collectively carried 32.3 million international passengers in August, reflecting a 21.7% year-on-year increase compared to the same month last year. Traffic in the region had nearly resumed to pre-pandemic levels, at 96.1% of 2019 volumes. Demand in revenue passenger kilometres (RPK) increased by 20.7% while available seat capacity expanded by 19.7% year-on-year, leading to a 0.7 percentage point increase in the average international passenger load factor to 83.2% for the month. Despite signs of moderation in the broader manufacturing sector, the surge in e-commerce demand out of the major manufacturing hubs in the region drove air cargo volumes higher. International air cargo demand, as measured in freight tonne kilometres (FTK), recorded a 12.2% year-on-year increase, outpacing the 10.4% expansion in offered freight capacity. As a result, the average international freight load factor rose by 0.9 percentage points to 59.6% for the month, marking the fourth consecutive monthly increase after more than two years in decline. Commenting on the results, Mr. Subhas Menon, AAPA Director General said, “During the first eight months of the year, the region’s carriers saw a 36% growth in the number of international passengers carried reaching a total of 240 million, boosted by increased air connectivity and less restrictive visa policies.” “During the same period, international air cargo demand surged by 15% year-on-year, driven by several key factors, including a thriving e-commerce sector. Disruptions in ocean freight logistics also encouraged modal shifts from sea to air, as businesses sought faster and more reliable transport alternatives.” Looking ahead, Mr. Menon said, “Supported by ongoing expansions in connectivity, travel demand is expected to remain healthy on routes within and across the regions. Similarly, the outlook for air cargo markets is positive, with businesses replenishing inventories in preparation for the year-end festive season.” Mr. Menon added, “Nevertheless, persistent supply chain disruptions continue to pose challenges to the region’s carriers. Delays in aircraft deliveries, shortages of spare parts and lack of skilled labour have heightened operational pressures, contributing to flight disruptions, further increasing costs. Faced with such external pressures, airlines are carefully managing flight frequencies and schedules, without compromising the industry’s excellent safety standards.”

Amsterdam,1st October 2024: The World Aviation Festival 2024 is set to reimagine attendee experience with RozieAI’s Synopsis for Events. This language AI-powered solution will enrich the event by offering real-time insights, summaries, and comprehensive post-event reports, ensuring that every crucial moment is captured and made accessible to attendees. Martyn McMurray, Commercial Director at the World Aviation Festival, expressed his enthusiasm for the partnership, “Our collaboration with RozieAI represents a major leap forward in how we engage with our delegates. RozieAI’s solution allows delegates to effortlessly revisit key takeaways, solidify their learning, and share insights with their teams even if they miss sessions. The ease of setup and customization of RozieAI’s solution is truly remarkable.” Vijay Dheap, Chief Solutions Officer at RozieAI, commented, “As AI continues to gain mindshare, we wanted attendees to experience its value and benefits firsthand. Synopsis for Events leverages language AI to capture and analyze live discussions, providing real-time insights and enhancing the attendee experience. This aligns with our broader mission of applying AI to create impactful experiences.” RozieAI’s solutions address key challenges in the travel industry by combining hyper-personalization with rapid AI deployment. The organization takes a data-driven approach to improving travel CX. RozieAI’s Conversation Insights solution helps airlines and airports understand the content of customer conversations to identify areas to improve productivity, self-service, call deflection, and contact center operations. The RozieAI Travel Concierge Team, pre-trained and quickly onboarded, then applies insights from customer conversations to address the key issues and model the best practices of top human agents to support 24/7 personalized service. Additionally, the Smart Contact Center boosts agent efficiency with a unified workspace and an AI companion for real-time agent advisory, while the Intelligent Experience Orchestrator offers proactive, relevant guidance based on the traveler’s current journey. These solutions collectively fit together to drive hyper-personalization and operational efficiency, setting new standards in travel CX. Through this collaboration, the World Aviation Festival and RozieAI are defining a new benchmark for event experiences by harnessing the power of advanced AI technology.

London,1st October 2024: Pegasus Airlines continues to introduce innovations to enhance its guests’ travel experiences with the launch of this ground-breaking new multilingual project. From October, flights to Spanish, Arabic, and Russian-speaking countries will feature AI-generated announcements in the respective local language, following the English version. This feature was initially introduced on the inaugural Seville route on 24 September. During the flight, guests were greeted in Spanish before being provided with information about the route. Pegasus Innovation Lab Launches First Project The Pegasus Innovation Lab, which was established last year in Silicon Valley to spearhead new technologies and innovations in the aviation sector, developed this project, which harnesses AI for voice cloning and multi-language announcement systems. The system clones the voices of male and female Pegasus captains to create dynamic multilingual announcements tailored to each flight. The announcements share details such as flight information, weather, destination, the captain’s name, and flight duration, all updated via AI before take-off. With this project, Pegasus offers its guests a personalised and innovative flight experience by addressing them in their native languages.

New Delhi, 1st October 2024: ixigo has introduced its innovative “Price Lock” feature for flights, allowing travellers to lock airfares for up to 2 days and book later, once their travel plans are confirmed. Currently available for domestic flights, this feature offers users added flexibility and protection from fluctuating airfares, making travel planning more convenient and stress-free. With Price Lock, booking flights becomes easier and more secure, giving travellers peace of mind while finalising their trips. The Price Lock feature, starting at just ₹99 per passenger, allows travellers to lock in airfares and pay later, offering protection against sudden price increases and avoids buyer’s remorse in case fares drop. If fares rise, the feature provides price protection of up to ₹4,000 per passenger. If prices drop, travellers benefit by paying the new lower fare. This ensures that they either pay the locked-in price or a reduced price, but never more, providing reassurance when booking flights. Price Lock is currently available on domestic flight bookings, across all the ixigo Group apps. Commenting on this, Rajnish Kumar, Group Co-CEO, ixigo, said, “We are thrilled to launch the Price Lock feature, designed to give travellers the freedom to plan their trips without the stress of dealing with sudden fare hikes. This feature offers both flexibility and peace of mind, ensuring users can secure the best fares without the pressure to book immediately. Our goal is to make flight travel more flexible, hassle-free, and budget-friendly for all, enhancing the overall travel experience.” With the upcoming festive season, when airfares typically surge due to increased demand, the Price Lock feature will prove particularly valuable for travelers planning their trips. During the Dussehra and Diwali holidays, airfares tend to soar by 20-25% on average. By locking in fares early with Price Lock, travellers can avoid these steep price hikes, ensuring they secure the best rates and travel worry-free during the busy festive season.