ExecuJet MRO Services, a wholly owned subsidiary of Dassault Aviation, has world-class MRO facilities in Africa, Asia, Australia, Asia, Europe and the Middle East where major repair and refurbishment activities are conducted. Specialising in airframe, avionics and engine maintenance; aircraft engineers are trained and certified on a wide range of aircraft, including: Dassault, Bombardier, Embraer, Gulfstream, Hawker and various others. In an Exclusive interview, Nick Weber, Regional VP, Middle East, ExecuJet MRO Services speaks with Vishal Kashyap, Managing Editor, Aviation World on the various MRO capabilities of the ME facility, their customers and USP of being in Dubai. Excerpts… What are the services provided at the ExecuJet MRO Services Middle East? A: We provide comprehensive services across several OEM products and after being acquired by Dassault, over the last five years, we support the whole Dassault product line as well. That’s from the Falcon 8X, the 7X, the 6X now, that’s just been going into service, and the Falcon 900s and the 2000s. We also support all the Bombardier Business Aircraft right now for the 7500 through all the Global series, down to the Challenger series, the 650, 605, 604, Challenger 350, Challenger 300, and the Legacy 45 and 60. We also still support, although the numbers are dwindling within region, the 789 series Hawker aircraft. In addition, as an Embraer authorized service center, we support the Legacy, the Phenom series, Praetor series. In fact, all the Embraer business aircraft line. Additionally, up and above, we obviously are Honeywell, the Rockwell Collins, GE, and a Rolls-Royce service center and we support those engine platforms. More to do with line maintenance and engine removal refits on those product lines which enhances our offering to the general aviation community. When they bring the aircraft in, we can do the engine work, the airframe work. Over and above, we look at expanding more into avionics modifications and that’s a growing business for us. We also have the back shops, which is the battery line; wheel shop, where we do wheel overhauls and then we have the NDT line ( Non Destructive Testing), which is also a growing business for us. What are the MRO capabilities in terms of fleet maintenance & approvals of this facility? A: ExecuJet MRO Services Middle East is capable of base maintenance up to and inclusive of C-checks. So, those are the real heavy inspections. Right down through the minor inspections and obviously line and base capability on all those 4-set aircraft that I had mentioned above. We also support 18 different NAA approvals (Civil Aviation Regulators) the major ones being the local GCAA, the FAA and the Indian DGCA and in terms of capability, they’re much aligned ,so, we’re capable of C-checks across all those 18 approvals that we hold. Dubai being one of the hubs of aviation, the demand must be huge in terms of maintenance. How are you equipped and how do you manage the service for your clients? A: Well, firstly, you’ve got the installed base in the Middle East, and a large quantity or a large amount of those aircraft are actually based in Dubai. So, we’re supporting all those regional customers. But around 45% of our work is supporting visiting aircraft, aircraft transiting through Dubai and it could be even Indian operators, and they might be on their way to Europe, or we see a lot of European aircraft coming into the Middle East, and they might be on their way to Asia. So, we support a large amount of those aircraft as well. AOG is a crucial issue and how do you tackle these issues to minimise the clients timelines? A: Internally, we’ve got the teams that cover base maintenance activity, and we also have a line team that specifically focus on doing line maintenance activities. And they work 12 hours a day on site. However, they are on call 24×7. They are widely licensed, so a lot of the engineers or most of the engineers can be dispatched quite promptly to wherever the aircraft is. And we support AOG activities across, obviously across the region, but we’ll go right down to Southern Africa, Zambia, Seychelles, Maldives, Kazakhstan. So, we’re supporting a lot of aircraft throughout the region. Often, sometimes aircraft that are on ground are hindered through the registry that they might hold. So, even though OEMs might come to us, and we’ve had it in the past with the local GCA, where we’ve had to go to Reykjavik to support an aircraft. So, we’ve got extensive reach on AOG. It’s such a crucial phase of airside operations that any operators would not like to face and need a quick solution to that big issue, actually. Have you found that sometimes if you help an operator out with an AOG, that maybe because of the goodwill that’s been developed, because you help them in that difficult situation, that it’s then helped you maybe later on to get some of the heavy check work done? A: Most definitely. I think just recently there was an operator with a Falcon that was based out of Europe. They had never visited our facility. We assisted them. Subsequently, they visited us for some mining work. They are looking seriously at bringing in C-checkers later in 2025. So, that’s a good example. It’s a window for us to go out there. That’s why we see a lot of importance in obviously supporting AOG activities. We have got a dedicated team to do line maintenance, but they also support the AOG. If we haven’t got the depth within that team, then we pull personnel from the hangar floor to support their activities. Q: Do you find that being in Dubai might be a strategic advantage for you because is so well connected to different points in the world that you can get there? A: Exactly! Geographically, we’re very centrally located and, yes, we have got all the airliners as you said, supporting multiple destinations. So, it’s