India’s express logistics service provider and part of the Deutsche Post DHL Group (DPDHL), Blue Dart has launched its first ever consumer app, the ‘My Blue Dart App’. The app has been designed to provide tailored solutions and act as a one stop shop for customers ‘on-the-go’.T he ‘My Blue Dart App’ is currently available on Google Play and Apple Store. The launch of the app will bring in digital innovation in business dealings.
Commenting on the app launch, Mr. Manoj Madhavan, CIO, Blue Dart, said “The ‘My Blue Dart App’ re-emphasizes our commitment and strengthens our value proposition. Our user-friendly, secure and reliable mobile application will now allow customers to track their shipment, locate the nearest Blue Dart store or find out the best pricing anywhere and at any time all at the click of a button, through the app. With comprehensive features and ease of use, the app will be an ideal platform for our customers to fulfill all their logistics requirements.”
Ketan Kulkarni, CMO & Head – Business Development, Blue Dart, commented,“ the ‘My Blue Dart App’ is a step forward in leveraging the use of technology to enhance customer experience. We are positive that the app will be welcomed by our customers and they will appreciate the unparalleled experience.”
The application gives customers the flexibility to manage all their logistics requirements with 5 simple yet effective options:
- TrackDart – Enables the customer to track their shipment anywhere, anytime. Users can use the camera to scan the barcode instead of keying in the AWB bill manually
- Location Finder – Benefits the customer by helping them find the nearest Blue Dart store across our 14000+ locations using GPS finder
- Transit Time & Price Finder – Provides the customer with a user-friendly method to find out the best rate while sending/receiving a shipment
- Schedule a Pickup – A specialized post login feature for our registered credit customers
- Contact Us- To help customers connect with our reliable, responsive, and resilient Blue Darters, eager to provide solutions to any queries
