Warsaw, 9th April 2025:
LOT Polish Airlines has unveiled the newly renovated Polonez Business Lounge at Warsaw Chopin Airport which is now available to authorized passengers, departing from Warsaw. With this comprehensive transformation, LOT elevates its service standards, offering greater comfort tailored to the needs of all travellers. Whether passengers seek a place to rest, unwind, or work efficiently, the lounge provides an ideal setting before the next stage of their journey. The refurbishment aligns with the national carrier’s strategic goals for 2024–2028.
Elegance, Style, and More Space
The LOT Business Lounge Polonez impresses with its elegance, functionality and amenities, designed with the needs of modern travellers in mind. The space features a contemporary design and offers comfortable armchairs and sofas, creating a welcoming atmosphere. The colour scheme – deep navy blue, copper tones and amber – reflects LOT Polish Airlines’ visual identity, aligning with the Dreamliner cabin retrofit project and the newly opened LOT Business Lounge in Chicago.
‘We aimed to create a space that not only meets the highest standards of comfort but also redefines the travel experience for passengers who value modernity, exclusivity and a premium atmosphere. The LOT Business Lounge Polonez now combines elegance with functionality – offering more space, innovative solutions and carefully selected amenities that enable both relaxation and productivity. We wanted every guest to feel special and experience Polish hospitality at the very heart of our connecting hub, Warsaw Chopin Airport. We are delighted to welcome guests to our LOT Business Lounge Polonez’, said Izabela Leszczyńska, Director of Product Development and Customer Experience at LOT Polish Airlines.
A major advantage of the redesigned interior is the expanded usable space – the Polonez Lounge now offers over 860 m² for guests, following a 153 m² expansion. As a result, the LOT Polish Airlines lounge offers more than 60 additional seats. New features in the expanded section include a self-service bar and a conference room, equipped with a screen and electrical outlets.
The interior of the Polonez also features comfortable sofas, from which passengers have an unusual view of the terminal and the airport apron. The entire facility has been equipped with high-speed Wi-Fi, and electrical outlets and USB ports are available in designated areas, providing convenient conditions for both work and rest.
Special attention should also be given to the separate area of the lounge, formerly known as Elite, which has been enlarged and from now on operates as the Polonez Gold Lounge. Designed for the most demanding guests, offers a dedicated relaxation zone featuring comfortable loungers with optional partitions to ensure privacy and comfort.
Relax Spot by Phenomé x LOT
LOT Polish Airlines is expanding its range of luxury lounge amenities by introducing a new SPA zone with an enhanced service package under a new name. Relax Spot by Phenomé x LOT is a unique relaxation space where passengers can enjoy premium skincare treatments. The beauty salon is a rare service available in only a handful of business lounges worldwide, making LOT Business Lounge Polonez truly stand out. Relax Spot by Phenomé x LOT was created in collaboration with the Polish cosmetics brand Phenomé, whose products are also available on-board Boeing 787 Dreamliner aircraft. Regardless of the purpose of travel, proper skincare is an essential part of well-being, and the new SPA zone will allow passengers to unwind and rejuvenate before the next stage of their journey. The beauty salon services will be available to all guests of the Polonez Business Lounge starting from the first half of May 2025, from Monday to Friday.
Access and Entry Rules
The LOT Business Lounge Polonez is located in the Schengen area of Warsaw Chopin Airport and is open daily from 5 am to 11 pm local time. Complimentary access is available to:
• Business Class passengers on flights operated by Star Alliance member airlines,
• Business Class passengers transferring to domestic flights,
• Passengers travelling on LOT Business Class charter flights who hold a Senator or SA Gold card,
• Miles & More cardholders:
o HON Circle members travelling on a flight operated by a Star Alliance carrier,
o Senator/Star Alliance GOLD members travelling on a flight operated by a Star Alliance carrier,
o Frequent Traveller members travelling on a flight operated by LOT, Lufthansa (LH), Austrian Airlines (OS), Brussels Airlines (SN), SWISS (LX) or Croatia Airlines (OU).
Other LOT Polish Airlines passengers: LOT Business Class on charter flights, LOT Premium Economy Class on mid- and long-haul and charter flights, and LOT Economy Class passengers on short- and mid-haul flights can purchase entry to the Polonez business lounge at lot.com, through sales agents, the Contact Centre, or at Warsaw Chopin Airport.
