* Air India has selected Thales to provide FlytCARE turn-key maintenance for Thales’ AVANT Up inflight entertainment (IFE) systems, which will be installed on existing 777 and 787-8 aircraft (retrofit) as well as new 787-9 and A350 aircraft (linefit) over the next 2 years.
* The 10-year FlytCARE turn-key maintenance agreement provides Air India with comprehensive support for line maintenance, spares, repairs and logistics management.
* Thales is proud to partner with Air India to elevate the inflight passenger experience.
New Delhi, 20th April 2026:
Thales has announced today signing of a 10-year agreement with Air India for its FlytCARE services package. This agreement provides a full turn-key maintenance approach, covering line maintenance, spares, repairs and logistics management support for Thales’ inflight entertainment (IFE) systems on 57 Airbus and Boeing aircraft.
Under the FlytCARE agreement, repair and maintenance will be delivered from Thales locations at Delhi and Mumbai airports in India, to expedite services and support Air India’s customer-centric modernization journey.
This agreement covers Air India’s 12 new widebody aircraft equipped with Thales’ AVANT UP inflight entertainment system. AVANT UP features a vast catalogue of content showcased on stunning 4K HDR touchscreens, along with 60W USB-C and USB-A fast charging for customer devices, and the ability to simultaneously pair two Bluetooth connections. Air India is the first carrier in the Asia Pacific region to fly with Thales’ AVANT Up solution.
Jeremy Yew, Senior Vice President – Engineering & Maintenance, Air India “Ensuring the highest levels of reliability and uptime for our inflight entertainment systems is critical to delivering a world‑class experience for our guests. Our partnership with Thales under the FlytCARE programme strengthens Air India’s engineering ecosystem with faster turnaround, deeper technical support, and enhanced component availability. This collaboration directly supports our fleet modernization and our commitment to engineering excellence.”
“Thales is grateful to Air India for their trust in awarding us a 10-year FlytCARE service contract for IFE equipment, which plays a key role in ensuring an exceptional passenger experience. We are honored to strengthen our long-standing partnership with Air India as they transform their inflight entertainment experience,” Thomas Got, Vice President, Aviation Global Services, Thales.
